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Refund Policy

Class and Program Refunds

Refund requests must be submitted in writing by email to info@afiwigroove.com at least 7 days before the start of the class, program, camp, or session.

Approved refunds will be issued to the original payment method where possible, minus any non-refundable registration fees, processing fees, or administrative fees.

Registration Fees

Registration fees may be non-refundable once registration has been processed, as they help cover administrative costs, participant setup, insurance, program materials, and other preparation costs.

Cancellation by Afiwi

If Afiwi Groove School cancels a class, program, camp, workshop, or session, participants will be offered a full refund, credit, or transfer to another available program or session.

Missed Classes and No-Shows

Participants who miss classes, arrive late, or do not attend without prior notice are not eligible for refunds or credits for missed sessions.

If a participant is unable to attend, families are encouraged to notify Afiwi as soon as possible. Make-up classes may be offered when available, but are not guaranteed.

Withdrawals After Program Start

Refunds or credits after a program has started are not guaranteed and may be considered on a case-by-case basis. Any approved refund may be prorated based on the number of classes or sessions already delivered.

Special Circumstances

Refund requests due to medical reasons, emergencies, relocation, or other serious circumstances may be considered on a case-by-case basis. Afiwi may request supporting documentation before approving a refund, credit, or transfer.

Processing Time

Approved refunds may take several business days to process, depending on the payment method, registration platform, or financial institution.

Contact

To request a refund, please contact:

Afiwi Groove School
Email: info@afiwigroove.com

Last updated: June 2026

500 Terry Francine Street

San Francisco, CA 94158

CONTACT US

Afiwi Groove School

Afiwi Groove School is a federally incorporated nonprofit community arts and culture organization serving Durham Region through African and Caribbean dance, drumming, storytelling, youth programs, seniors programming, and community arts initiatives.

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1895 Clements Rd #102, Pickering, ON L1W 3V5

Charitable Trusteeship Partner

Afiwi operates in partnership with Community Development Council Durham (CDCD) under a formal trusteeship agreement. Afiwi remains an independent non-profit organization and is not itself a registered charity.

CDCD is a registered Canadian charity: 130979826RR0001. Official donation receipts may be issued by CDCD for eligible gifts processed under the partnership agreement.

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© 2026 Afiwi Groove School. 

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