Refund Policy
Class and Program Refunds
Refund requests must be submitted in writing by email to info@afiwigroove.com at least 7 days before the start of the class, program, camp, or session.
Approved refunds will be issued to the original payment method where possible, minus any non-refundable registration fees, processing fees, or administrative fees.
Registration Fees
Registration fees may be non-refundable once registration has been processed, as they help cover administrative costs, participant setup, insurance, program materials, and other preparation costs.
Cancellation by Afiwi
If Afiwi Groove School cancels a class, program, camp, workshop, or session, participants will be offered a full refund, credit, or transfer to another available program or session.
Missed Classes and No-Shows
Participants who miss classes, arrive late, or do not attend without prior notice are not eligible for refunds or credits for missed sessions.
If a participant is unable to attend, families are encouraged to notify Afiwi as soon as possible. Make-up classes may be offered when available, but are not guaranteed.
Withdrawals After Program Start
Refunds or credits after a program has started are not guaranteed and may be considered on a case-by-case basis. Any approved refund may be prorated based on the number of classes or sessions already delivered.
Special Circumstances
Refund requests due to medical reasons, emergencies, relocation, or other serious circumstances may be considered on a case-by-case basis. Afiwi may request supporting documentation before approving a refund, credit, or transfer.
Processing Time
Approved refunds may take several business days to process, depending on the payment method, registration platform, or financial institution.
Contact
To request a refund, please contact:
Afiwi Groove School
Email: info@afiwigroove.com
Last updated: June 2026
500 Terry Francine Street
San Francisco, CA 94158
