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Refund Policy

Class and Program Refunds

Refund requests must be submitted in writing by email to info@afiwigroove.com at least 7 days before the start of the class, program, camp, or session.

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Approved refunds will be issued to the original payment method where possible, minus any non-refundable registration fees, processing fees, or administrative fees.

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Registration Fees

Registration fees may be non-refundable once registration has been processed, as they help cover administrative costs, participant setup, insurance, program materials, and other preparation costs.

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Cancellation by Afiwi

If Afiwi Groove School cancels a class, program, camp, workshop, or session, participants will be offered a full refund, credit, or transfer to another available program or session.

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Missed Classes and No-Shows

Participants who miss classes, arrive late, or do not attend without prior notice are not eligible for refunds or credits for missed sessions.

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If a participant is unable to attend, families are encouraged to notify Afiwi as soon as possible. Make-up classes may be offered when available, but are not guaranteed.

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Withdrawals After Program Start

Refunds or credits after a program has started are not guaranteed and may be considered on a case-by-case basis. Any approved refund may be prorated based on the number of classes or sessions already delivered.

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Special Circumstances

Refund requests due to medical reasons, emergencies, relocation, or other serious circumstances may be considered on a case-by-case basis. Afiwi may request supporting documentation before approving a refund, credit, or transfer.

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Processing Time

Approved refunds may take several business days to process, depending on the payment method, registration platform, or financial institution.

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Contact

To request a refund, please contact:

Afiwi Groove School
Email: info@afiwigroove.com

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Last updated: June 2026

500 Terry Francine Street

San Francisco, CA 94158

CONTACT US

Afiwi Groove School

Afiwi Groove School is a federally incorporated nonprofit community arts and culture organization serving Durham Region through African and Caribbean dance, drumming, storytelling, youth programs, seniors programming, and community arts initiatives.

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1895 Clements Rd #102, Pickering, ON L1W 3V5

Charitable Trusteeship Partner

Afiwi operates in partnership with Community Development Council Durham (CDCD) under a formal trusteeship agreement. Afiwi remains an independent non-profit organization and is not itself a registered charity.

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CDCD is a registered Canadian charity: 130979826RR0001. Official donation receipts may be issued by CDCD for eligible gifts processed under the partnership agreement.

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© 2026 Afiwi Groove School. 

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